Usability and Task Load of Applications in Augmented and Virtual Reality - How Applicable are the Technologies in Corporate Settings?

Helena Lovasz-Bukvova, Marvin Hölzl, Gerhard Kormann-Hainzl, Thomas Moser, Tanja Zigart, Sebastian Schlund

Publikation: Beitrag in Buch/Bericht/KonferenzbandKonferenzbeitragBegutachtung

Abstract

The technology to support Augmented (AR) and Virtual Reality (VR) applications are considered increasingly mature for a broader, productive application in corporate environments. As yet, they have been underused, among other reasons, due to doubts about the acceptance and productive performance by employees. This paper presents a study that collected standardised measures for usability (SUS) and task load (NASA-RTLX) across nine different AR and VR use cases developed specifically for industrial and corporate settings. The resulting prototypes were tested with real potential users as well as with students. The results show that the participants had a positive opinion of the prototype’s usability and did not register an unusually high workload. According to the results, factors such as age and gender do not appear to affect usability perception, though they still affect the task-load perception. The study concludes that with human centred design and suitable support on implementation, AR and VR can be successfully used in corporate setting.

OriginalspracheEnglisch
TitelSystems, Software and Services Process Improvement - 28th European Conference, EuroSPI 2021, Proceedings
Redakteure/-innenMurat Yilmaz, Paul Clarke, Richard Messnarz, Michael Reiner
Herausgeber (Verlag)Springer
Seiten708-718
Seitenumfang11
Band1442
ISBN (Print)9783030855208
DOIs
PublikationsstatusVeröffentlicht - 21 Aug. 2021

Publikationsreihe

NameCommunications in Computer and Information Science
Band1442
ISSN (Print)1865-0929
ISSN (elektronisch)1865-0937

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