TY - GEN
T1 - Usability and Task Load of Applications in Augmented and Virtual Reality - How Applicable are the Technologies in Corporate Settings?
AU - Lovasz-Bukvova, Helena
AU - Hölzl, Marvin
AU - Kormann-Hainzl, Gerhard
AU - Moser, Thomas
AU - Zigart, Tanja
AU - Schlund, Sebastian
N1 - Publisher Copyright:
© 2021, Springer Nature Switzerland AG.
PY - 2021/8/21
Y1 - 2021/8/21
N2 - The technology to support Augmented (AR) and Virtual Reality (VR) applications are considered increasingly mature for a broader, productive application in corporate environments. As yet, they have been underused, among other reasons, due to doubts about the acceptance and productive performance by employees. This paper presents a study that collected standardised measures for usability (SUS) and task load (NASA-RTLX) across nine different AR and VR use cases developed specifically for industrial and corporate settings. The resulting prototypes were tested with real potential users as well as with students. The results show that the participants had a positive opinion of the prototype’s usability and did not register an unusually high workload. According to the results, factors such as age and gender do not appear to affect usability perception, though they still affect the task-load perception. The study concludes that with human centred design and suitable support on implementation, AR and VR can be successfully used in corporate setting.
AB - The technology to support Augmented (AR) and Virtual Reality (VR) applications are considered increasingly mature for a broader, productive application in corporate environments. As yet, they have been underused, among other reasons, due to doubts about the acceptance and productive performance by employees. This paper presents a study that collected standardised measures for usability (SUS) and task load (NASA-RTLX) across nine different AR and VR use cases developed specifically for industrial and corporate settings. The resulting prototypes were tested with real potential users as well as with students. The results show that the participants had a positive opinion of the prototype’s usability and did not register an unusually high workload. According to the results, factors such as age and gender do not appear to affect usability perception, though they still affect the task-load perception. The study concludes that with human centred design and suitable support on implementation, AR and VR can be successfully used in corporate setting.
KW - Augmented Reality
KW - Ergonomics
KW - NASA Task-Load Index
KW - NASA-RTLX
KW - System Usability Scale (SUS)
KW - Task load
KW - Usability
KW - Virtual Reality
UR - http://www.scopus.com/inward/record.url?scp=85115055458&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-85521-5_48
DO - 10.1007/978-3-030-85521-5_48
M3 - Conference contribution
SN - 9783030855208
VL - 1442
T3 - Communications in Computer and Information Science
SP - 708
EP - 718
BT - Systems, Software and Services Process Improvement - 28th European Conference, EuroSPI 2021, Proceedings
A2 - Yilmaz, Murat
A2 - Clarke, Paul
A2 - Messnarz, Richard
A2 - Reiner, Michael
PB - Springer
ER -